Refund Policy with Acknowledgement:
At VividMe Boutique, we want you to be completely satisfied with your shopping experience. If for any reason you are not fully happy with your purchase, we’re here to assist you with a smooth return process.
- Eligibility for Returns: Returns are accepted for items that are unused, unworn, and in their original condition with tags still attached. Returns must be initiated within 30 days from the date of purchase.
- Non-Refundable Items: Please note that sale items, gift cards, or products that have been worn, damaged, or altered are not eligible for refunds.
- Return Process: To initiate a return, simply contact us at contact@vividmeboutique.com with your order number and reason for the return. We will promptly provide you with return instructions and a prepaid shipping label.
- Refunds: After we receive and inspect the returned item, we will issue a refund to your original payment method. Refunds typically take 7-10 business days to appear in your account.
- Return Shipping Costs: Customers are responsible for return shipping costs, unless the item is defective or damaged. In such cases, we will cover the return shipping.
By completing a purchase with us, you acknowledge and agree to our refund policy. We want to ensure your satisfaction and are here to help every step of the way.
Need Assistance?
If you have any questions, concerns, or need assistance with your order, don’t hesitate to reach out:
VividMe Boutique LLC
801 E Florida Ave, Hemet, CA 92543
Phone: (877) 292-7050
Email: contact@vividmeboutique.com